Terms of service

Terms of Service

1. Introduction

Welcome to BeCozy! By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully.

2. Definitions

  • “Website”: Refers to www.becozy.ca.
  • “User”: Refers to any person who accesses or uses the website.
  • “Products”: Refers to the candles and related items sold on the website.

3. Use of the Website

  • You must be at least 18 years old to use this website.
  • You agree not to use the website for any illegal or unauthorized purpose.
  • You may not interfere with the website’s functionality or attempt to gain unauthorized access.

4. Product Information

  • We strive to provide accurate product descriptions, but we do not guarantee the accuracy, completeness, or reliability of any information.
  • Colors and sizes of products may vary slightly due to monitor settings and handmade nature.

5. Orders and Payment

  • By placing an order, you agree to pay the specified price plus any applicable taxes and shipping fees.
  • We reserve the right to refuse or cancel any order at our discretion.

6. Shipping and Delivery

  • Shipping times may vary based on location and product availability.
  • We are not responsible for delays caused by carriers or customs.

7. Returns and Refunds

  • Refer to our separate Refund Policy for details on returns and refunds.

8. Intellectual Property

  • All content on the website, including images, logos, and text, is our intellectual property.
  • You may not use, reproduce, or distribute our content without permission.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.
  • Our liability is limited to the purchase price of the product.

10. Governing Law

  • These terms are governed by the laws of British Colombia.
  • Any disputes shall be resolved in the courts of British Colombia.

11. Changes to Terms

  • We reserve the right to modify these terms at any time.
  • Changes will be effective upon posting on the website.

12. Contact Us

If you have any questions or concerns regarding these terms, please contact us at becozyhomeproducts@gmail.com.